SYSTEM SERVICE OPTIMIZATION
It's critical for end-users and integrators to have a proactive service strategy after installation. Too often service is an after-thought or simply performed in an ad hoc manner. Without a service strategy, end-users are left exposed and many end up having a better support plan for their copiers than their security system. Is this acceptable?
- Eric Pritchard, Partner, Kleinbard LLC
“I’ve worked with literally hundreds of security professionals over my career and I can tell you unequivocally:
Ed Meltzer ‘gets it’.”